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Inside stories

Holiday stores scoop top digital award

Story posted on 16 Jun 2014 in Innovation, Mainstream

Thomson has won the Digital Store of the Year award at the prestigious BT Retail Week Technology Awards, fending off industry competition from M&S, Argos and House of Fraser. Thomson’s new Holiday Design Stores were praised for innovative use of in-store digital technology to enhance the experience of finding and booking the perfect holiday.  Showcasing the latest in digital retail innovations, each store has an 84”touch screen interactive map and interactive table designed to inspire and entertain customers as they research their holidays. High definition screens and projections around the store feature changing holiday images and video content. Find out more here.

Jamaica takes centre stage

Story posted on 02 May 2014 in Mainstream, Growth

Chief Executive Peter Long visited Jamaica recently to celebrate the opening of our new Sensatori resort and meet with Prime Minister Portia Simpson-Miller to discuss tourism growth. Thomson now operates more flights to Jamaica than any other European airline and capacity for UK and Nordic markets is expected to increase, driven by growth in demand for unique holidays. 90% of our UK and Nordic customers travelling to Jamaica this year will stay in a resort available only through us, such as the new Sensatori resort. Our new Boeing 787 Dreamliner aircraft operates to Jamaica and the Thomson Dream cruise liner will be stationed in Montego Bay. Watch launch video.

Green ideas take off

Story posted on 02 Apr 2014 in Innovation, Mainstream, Sustainability

Our Green Ideas Factory competition winners Dieter Bruneel and Dimitri Panneels saw their ideas come to life as Jetairfly introduced electric cars for ground staff at Brussels Airport. With zero CO2 emissions, the cars offer energy savings of 70% and reduction in maintenance of 30% and the project will be monitored to evaluate whether we can roll it out across TUI Travel. Green Ideas Factory saw 120 sustainability concepts submitted from colleagues across 18 countries with nearly 1,500 people voting for their favourite ideas. 10 finalists went on to develop their concept with the help of mentors from our business and Forum for the Future. Find out more.

Reducing our environmental impact

Story posted on 18 Mar 2014 in Mainstream, Sustainability

Aiming to lead the industry in its commitment to the environment, TUI Nordic is the first tour operator in the Nordic region to achieve ISO 14001 certification.  This builds on existing success with TUIfly Nordic, which in 2009 was the first charter airline in the world to achieve the standard, and Blue Village hotels around the Mediterranean, certified in 2011.  ISO 14001 is a strict environmental management system and certified businesses are required to reduce environmental impacts year-on-year. Not only does it benefit the environment, it has also been linked to quality improvements with certified hotels generally having higher customer satisfaction levels. Find out more

TUI Travel is most valuable travel brand

Story posted on 18 Feb 2014 in Growth

Leading brand valuation consultancy Brand Finance has named TUI Travel the most valuable brand in the travel and tourism sector in its annual Global 500 league table. The league table features the biggest brands in the world and this is the second year in a row we’ve featured as sector leader, climbing 22 places in the overall global list. Our brand is valued at $3.960 billion, up from $3.162 billion in 2013. As well as brand value, each of the 500 brands has a brand rating which indicates strength, risk and potential relative to its competitors, similar to a credit rating. TUI Travel’s overall brand rating is A+. Find out more.

Exodus celebrates 40 years

Story posted on 05 Feb 2014 in Specialist & Activity

Exodus began forty years ago with the idea to take a group of fellow like-minded travellers on an adventure. It has since grown into one of the UK's leading adventure travel companies, keeping the same ideals that marked it out as special at its inception. In its forty years, Exodus has ventured across 90 countries, taken more than 20,000 people to the Everest region and accompanied them on a Kilimanjaro Climb. It has watched 40 million wildebeest cross the Mara River, enjoyed 14,000 sunsets while touring the Inca Trail and drunk 40 million cups of chai. Explore Exodus' interactive list of top 40 trips on Pinterest.

Flagship store for TUI India

Story posted on 23 Jan 2014 in Emerging Markets, Growth

Damon Hill, legendary ex-F1 racing champion, was special guest at the launch of TUI India’s first flagship store in Mumbai. We have already built up a strong agent network in the country through our joint venture with Le Passage to India and the new store, our sixth, will help build our presence in this fast-growing market. Bringing consumers closer to the brand, the store will be a place for travellers to meet, exchange stories and make travel plans with the help of expert consultants. It will also host interactive talks and workshops by travellers, photographers and writers to bring customers closer to travel experiences. Explore TUI India

World Travel Awards success

Story posted on 03 Dec 2013 in Mainstream, Specialist & Activity

We were proud to be named World’s Leading Tour Operator at the World Travel Awards held in Doha, Qatar on 30th November. Now in its 20th year, the World Travel Awards is acknowledged to be the ultimate travel accolade. Voted for by travel industry professionals and consumers, the World Travel Awards highlight, reward and celebrate excellence across all sectors of the tourism industry and our brands Thomson, TUIfly and Quark Expeditions also received honours at the glittering event. Read more.

TUIfly tops climate efficiency index

Story posted on 30 Oct 2013 in Mainstream, Sustainability

TUIfly has topped the 2013 atmosfair Airline Index, achieving the ranking of most climate-efficient charter airline and most climate-efficient airline in the world with more than one million passengers. Sustainability is an important priority for TUIfly, with intensive efforts being made year on year to ensure flight operations are as efficient as possible. In 2013, TUIfly reduced average fuel consumption per passenger to a record low of 2.6 litres per 100km, bringing it to 35 percent below the German airline average of 4 litres per 100km. Thomson Airways, our UK airline, was ranked second most efficient airline for short haul flights. Click here to read more.

Jetairport takes off

Story posted on 24 Oct 2013 in Innovation, Mainstream, Growth

TUI Belgium has launched Jetairport, an ambitious new business complex at Brussels Airport combining office space for 800 people with aircraft maintenance workshops within one building. With a roof the size of a football pitch, Jetairport will house around half of TUI Belgium’s colleagues previously located across six different sites, improving efficiency and ensuring the best possible service for customers. The complex will also host Jetairfly’s new Boeing 787 Dreamliner when it arrives in the coming weeks. Jetairfly is the only Belgian airline to add the Dreamliner to its fleet. Click here to watch a video about the new Jetairport complex.