World Travel Awards successStory posted on 03 Dec 2013 in Mainstream, Specialist & Activity
We were proud to be named World’s Leading Tour Operator at the World Travel Awards held in Doha, Qatar on 30th November. Now in its 20th year, the World Travel Awards is acknowledged to be the ultimate travel accolade. Voted for by travel industry professionals and consumers, the World Travel Awards highlight, reward and celebrate excellence across all sectors of the tourism industry and our brands Thomson, TUIfly and Quark Expeditions also received honours at the glittering event. Read more.
TUIfly tops climate efficiency indexStory posted on 30 Oct 2013 in Mainstream, Sustainability
TUIfly has topped the 2013 atmosfair Airline Index, achieving the ranking of most climate-efficient charter airline and most climate-efficient airline in the world with more than one million passengers. Sustainability is an important priority for TUIfly, with intensive efforts being made year on year to ensure flight operations are as efficient as possible. In 2013, TUIfly reduced average fuel consumption per passenger to a record low of 2.6 litres per 100km, bringing it to 35 percent below the German airline average of 4 litres per 100km. Thomson Airways, our UK airline, was ranked second most efficient airline for short haul flights. Click here to read more.
Jetairport takes offStory posted on 24 Oct 2013 in Innovation, Mainstream, Growth
TUI Belgium has launched Jetairport, an ambitious new business complex at Brussels Airport combining office space for 800 people with aircraft maintenance workshops within one building. With a roof the size of a football pitch, Jetairport will house around half of TUI Belgium’s colleagues previously located across six different sites, improving efficiency and ensuring the best possible service for customers. The complex will also host Jetairfly’s new Boeing 787 Dreamliner when it arrives in the coming weeks. Jetairfly is the only Belgian airline to add the Dreamliner to its fleet. Click here to watch a video about the new Jetairport complex.
Crystal voted Best Ski OperatorStory posted on 11 Oct 2013 in Specialist & Activity
Crystal Ski recently took the Best Ski Operator prize at the inaugural Travel Awards as voted for by globe-trotting readers of The Times, The Sunday Times and The Sunday Times Travel magazine. Thousands voted for their favourite destinations, hotels and travel companies and the winners received one of the coveted gongs at a glittering ceremony hosted by Sir Ranulph Fiennes OBE. Crystal is the UK’s number one ski tour operator, with decades of experience delivering outstanding snow holiday experiences to the best resorts in Europe and North America. Find out more about the award here.
Innovative winglets help save fuelStory posted on 30 Jul 2013 in Mainstream, Sustainability
We will be the first in Europe to use the innovative new Split Scimitar Winglet System on our aircraft, reducing fuel burn and emissions and saving up to 200 tonnes of jet fuel and 630 tonnes of carbon per aircraft. The winglets will replace those currently installed on Boeing Next-Generation 737- 800 aircraft in our airlines Arkefly, Jetairfly, Thomson Airways, TUIfly and TUIfly Nordic. This design innovation will bring both environmental and financial benefits, making our airlines even more efficient and reinforcing our commitment to sustainable travel. The first modified aircraft will begin flying from January 2014. Read more.
787 Dreamliner gets star powerStory posted on 08 Jul 2013 in Mainstream
Alesha Dixon, star of Britain’s Got Talent, surprised holidaymakers when she joined the Thomson Airways team to celebrate the inaugural long haul flight of its 787 Dreamliner aircraft. Alesha learnt some new skills as she stunned customers flying to Florida, helping on the check in desk, making tannoy announcements and greeting passengers as they boarded the state-of-the-art aircraft for the first time. Thomson Airways is the first UK airline to fly the new Boeing 787 which is set to revolutionise air travel, leaving holidaymakers more relaxed and refreshed than ever before. It can fly much further than similar-sized aircraft and uses 20% less fuel. Read more here
Holidays go high tech in CyprusStory posted on 22 May 2013 in Innovation, Mainstream
TUI UK & Ireland has launched a series of technology trials in Cyprus this summer with Thomson and First Choice customers using new digital tools and services to make it easier to book activities, access information about their destination or contact a holiday advisor before and during their holiday. Developments include direct email and social media communication between customers and their resort team, welcome meetings available online and free Wi-Fi on transfers. Reps will use iPads to allow them to be paperless and fully mobile. Once completed, a multi-million pound programme will be rolled out by Summer 2014 across TUI UK & I’s overseas resorts. More information.
First charter airline to go paperlessStory posted on 10 Apr 2013 in Innovation, Mainstream
TUIfly is the first charter airline in the world to offer customers with a smartphone, iPod Touch or Blackberry the option to receive their boarding pass digitally. This means customers can go paperless when boarding their flight, making the check-in and boarding process easier and more convenient. Customers can choose between an electronic or printable boarding pass, with the electronic version hosted on a smartphone app that’s presented at the gate and scanned before boarding. TUIfly, our charter airline in the German market and one of the largest airlines in Germany, is offering the new service throughout most of its route network. More on TUIfly
Leading the way on carbon reductionStory posted on 14 Mar 2013 in Sustainability
TUI Travel has been ranked 45th out of 2,097 companies in the UK Carbon Reduction Commitment Performance League Table. We’ve improved by nearly 300 places taking us into the top 2% overall and we’re the highest placed of the travel and tourism businesses and airlines listed. Our climb in the rankings is thanks to initiatives such as automatic meter readers in our UK shops, new energy management systems and greater scrutiny of energy usage. These initiatives are helping us achieve our commitment to reduce carbon emissions from our UK shops by 15% by 2014. In the last 2 years, TUI UK has saved 1,300 tonnes of carbon, saving the business more than £200k. More information
Travelife honours TUI NederlandStory posted on 30 Jan 2013 in Sustainability
TUI Nederland has once again proven its green credentials by being the first major travel company to take the Travelife award for Tour operators and Travel agents. Mr Taleb Rifai, General Secretary UNWTO, presented the award in Amsterdam on 9 Jan 2013. TUI Nederland has demonstrated its long-term commitment to sustainability and is a leader in this area, having met more than 150 criteria on office management, product range, international business partners and customer information. Across TUI Travel, we encourage our hotels to achieve certifications such as Travelife to help us reach our goal to deliver 10 million fairer and greener holidays by 2015. More information.