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Customers that care

Creating demand for sustainable holidays

Goal by 2015: Customers will regard TUI Travel as a leader in delivering more sustainable holidays

We will measure this by our performance in consumer research in our key source markets

 

Key Statistics

87% 
of our businesses are communicating with customers on sustainable development issuesi
66% 
of our businesses ascertain customer satisfaction on sustainable development issuesi
250,000
children were engaged in sustainable tourism through the UK schools’ Eco-traveller education programme in 2012
4,000 
consumers took part in our international consumer research into holidaymakers’ perceptions of sustainability
1in2
consumers would be willing to book a more sustainable holiday if available 
£11m
is the amount raised to date through the World Care Fund customer donation scheme for sustainable tourism and renewable energy projects

Promoting sustainability to customers

Promoting sustainability to customers
Our survey results highlighted that more sustainable holidays are desirable and aspirational.
See In Focus

For references, see references PDF.

Holidays
Forever

Holidays  Forever
Read how TUI UK & Ireland is engaging customers on sustainable tourism.

Discover more