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Privacy Policy

This TUI Travel PLC Privacy Policy sets out what information TUI Travel PLC (“we”, “us”, “our”) collects on this website, how we collect it, and what we do with it. 
 

INFORMATION ABOUT YOU
Your Information
This refers to a combination of information such as your name, contact details, preferences, registration and subscription details and any other information that you supply us (“your information”). Your information is collected when you request information from us, register to use certain functionality of this site, contact us (and vice versa) or post content on our websites or request further information or services from us.

We will update your information whenever we can to keep it current, accurate and complete.
 

Our Use and Disclosure of Your Information

We may collect and process your information for the purposes set out in our registration with the Office of the Information Commissioner, and disclose the same to our subsidiaries and other group companies for business purposes and also to companies, professional advisers and our service providers who act as “data processors” on our behalf (some of whom are located outside the UK/EEA). These purposes include administration, providing you with services content and information, contacting you to provide you with information that you have asked for or in response to your reviews or feedback, customer care, service quality, business management and operation, corporate re-organisation/structuring, sale or financing of our business or assets (or those of our group companies) joint ventures or collaborations, risk assessment/management, security, fraud and crime prevention/detection, monitoring, research and analysis, social media, considering your suitability for employment and contacting you in relation to your application and website analysis and administration,  
 
Your Rights
(1) On completing our Data Subject Access Request form, you are entitled to a copy of the information we hold about you (for a £10 fee) and to correct any inaccuracies. 
(2) You have the right to ask in writing not to receive material from us. If available, you can amend your previous preference on our website(s), use our “unsubscribe email” or refer to our literature containing instructions. Once properly notified by you, we will take steps to stop using your information in this way.
(3) For a list of relevant subsidiaries and brands, please send us your request.
Please write to TUI Travel PLC, TUI Travel House, Crawley Business Quarter, Fleming Way, Crawley, West Sussex RH10 9QL.

 

Foreign Controls
Outside the European Economic Area (EEA), note that controls on data protection in such countries may not be as strong as the legal requirements in this country.

USE OF TOOLS/"COOKIES" AND LINKS TO OTHER WEBSITES
If our contact and dealing with you is via our website(s), we may use cookies. To find out more about cookies please refer to these websites:
Pinsent Masons law firm
Internet Advertising Bureau

By using our website, you consent to our use of cookies.
Our website may contain links to third party websites or micro-sites not controlled or owned by us. For example, reference sites or products and services sites or websites owned by our subsidiary companies. We do not accept any liability for these sites and it is your responsibility to check the status of these sites before using them. Please read their applicable terms and conditions and policies carefully.

MONITORING
To ensure that we carry out your instructions accurately, improve our service and for security and fraud, we may review, monitor and/or record web traffic activities and social media. All recordings and derivative materials are and shall remain our sole property.

SECURITY STATEMENT
We have taken all reasonable steps and have in place appropriate security measures to protect your information. 

CHANGES TO THIS POLICY
Any changes to this Policy will be either posted on our website and/or made available on request.